As the owner thinks so goes his business.
Why does one business thrive while another flails, it’s how the owner thinks about their business. The seeds of success are planted in your mind through the correct education for your chosen field. Those seeds are nurtured by the thoughts you focus on and the actions you take.
Think Daily about your business.
“Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom.”
Insider Secret - you become what you think about.
A Mentor can help develop your business plan or go over concepts that you may be stumbling on or want to implement.
A mentor can -
* Set milestones-goals you’re working toward-and dates for reaching them.
* Establish rules to guide your business.
* Track your objectives.
A mentor is someone who you can bounce business ideas around and remind you of important concepts. A mentor is there to to applaud your achievements, but also the first to point out your errors.
Know the difference between busy and growth.
Busy is when temporary outside circumstances cause you to react to the marketplace, while growing your business is a cause of your actions regardless of marketplace conditions.
Almost every business owner is optimistic and wants to grow. Depending on the type of business and industry you are in you must look at trends from previous quarter sales. You may have to go back several quarters to determine are you in a busy cycle or are you truly growing. Chart out the last 24 months of sales and determine is the chart line in an upward trend, sideways trend or a downward trend.
Ask yourself this question – why did my sales go up?
- if the answer is outside influences acting positively (one big sale, economic boom, lowering interest rates) you’re probably busy.
- if the answer is internal influences acting positively (sales training, advertising, diversifying) you’re probably growing.
Knowing the difference will help you make better decisions for the future and viability of your company.
One bite at a time.
That was my question to a client I started working with. This client was overwhelmed with how much he didn’t know about running his business. Sure he made money through the years but now the kids are all grown up and he can really concentrate on his business. Although he has been in business for over 3 decades he was ready to take his company to the next level. The level where he works on his business, not in his business. To this point he was the owner, sales rep, marketing rep, office manager, accounting manager and bill collector. This client realized he can’t do it all and be as successful as he wanted to be. He did the right thing by consulting with a business coach. He’s in the process of learning key strategic objectives and if he just takes small bites and sets short and long term goals that are measurable over time, he can eat an elephant.
What is a company culture?
It’s the acceptable behavior based on values and principles governed by the leadership.
How do you assess a company culture?
Look around at the employees and the leadership.
A few Key words to describe a company culture:
- mission statement
- teamwork
- flexibility
- goals
- compensation
- processes
- recognition/rewards
- consequences
- training
- customer service
Process Management aligns the organization to the wants and needs of their clients while promoting business effectiveness and efficiency. Process Management attempts to continuously improve processes while striving for innovation, flexibility and integration with technology.
A consultant can assist an organization in developing a process for management as well as salespeople to be more effective and efficient in their processes.
Examples of Processes to consider
- Steps to the Sale
- Customer Service
- Follow up
- Work Flow
- Handling compliments and complaints
- Tracking
- Training
- Communication Pipelines
Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress towards organizational goals.
Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals. Key Performance Indicators are those measurements. A consultant can identify and implement processes to achieve an organizations KPI.
Advisory consulting allows the client to maintain full control of the implementaion process based on the recommendations the advisory consultant has put forth. The role of an advisory consultant is to recognize the needs and the wants of the client.
Scenario – consultant meets the client and discusses the overall issues the client has. Upon interviews with employees and looking at processes the consultant discovers much room for improvement. The consultant then makes recommendations to implement or streamline. Recommendations can include hirings, firings, streamlining existing processes, implementing new processes, training, tracking, recognizing and rewarding.
A Fascilitator will open discussions through meetings and activities to find root causes to problems. It is through fascilitating that team building is created.
Operational consulting is when the consultant remains on hand to assist the client in the implementation process or possibly implements the recommendations for the client. The role of an operational consultant is to allow the client to make sound decisions while taking a more aggressive approach to implementation of the recommendations.
Scenario – consultant meets the client and discusses the overall issues the client has. Upon interviews with employees and looking at processes the consultant discovers much room for improvement. The consultant then makes recommendations to implement or streamline. Actions may include and can include hirings, firings, streamlining existing processes, implementing new processes, training, tracking, recognizing and rewarding.
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