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Archive for the ‘Uncategorized’ Category

Help Wanted (that’s stupid)

August 28th, 2010 No comments

Help wanted or will work for food, what’s the difference? You get what you pay for. I can find help anywhere and everywhere.

You are not looking for help you are looking for talent. You are looking for energy, enthusiasm and integrity. You want  the best candidates applying for the position.

If it’s a receptionist position you are looking for, then you want a receptionist with a great voice, who smiles every time the phone rings before she ever picks up the phone to see who is calling.

If it’s a sales position you are looking for, then you want a likeable, coachable, pursuasive candidate who can handle objections, close the sale and follow up while asking for referrals.

When writing ads ask for what you want. Place the ads in publications closely relating to the type of position you are are creating an opportunity for.

For example -

  • Sales Manager Position (see my page for writing great ads) should be in a sports publication. Most managers need to coach and motivate their team just like a coach in sports.

Root Cause

June 29th, 2010 No comments

The 5 Why’s to Getting to the Root Cause

The 5 Whys is a simple and often an effective problem-solving technique that helps users get to the root cause of the problem, quickly.

The 5 Whys strategy involves looking at any problem and asking “Why” and “What caused this problem?”

The answer to the first “why” will prompt another “why” and the answer to the second “why” will prompt another and so on.

State the problem -

1. Ask the question, Why ….

  • Answer -

2. Ask the question, Why …

  • Answer -

3. Ask the question, Why …

  • Answer -

4. Ask the question, Why

  • Answer -

5. Ask the question, Why

  • Answer -

Solution to the problem -

Creating Leadership

June 3rd, 2010 No comments

How does one become a leader?

I was driving home the other day and I thought “how does one become a leader” So I thought about what a leader should do and what abilities they posses. I then took another look at how does one evolve into a leadership role, this is what I came up with:

  • Lack of Decision Makers-

There is no leadership when no one can make a decision or the decision makers are away from the office. Be a Decision Maker.

  • Lack of a Clear Vision

When one has a clear vision of what they want and can communicate that vision, you have a leader. Have a Clear Vision.

  • Knowing what is right

Knowing the difference between right and wrong is an ingredient to becoming a leader.

  • Doing the Right Thing

Knowing right from wrong can be different than doing the right thing. Doing the right thing may go against your beliefs but it’s the right thing.

An example might be a customer who is wrong and you know they’re wrong but they think they’re right. You want to make the customer happy so you do the right thing in order to get a referral even though it’s not right.

If you know of other reasons on how to evolve into a leadership position, feel free to comment.

Lifetime Learning

February 21st, 2010 No comments

As the owner thinks so goes his business.

Why does one business thrive while another flails, it’s how the owner thinks about their business. The seeds of success are planted in your mind through the correct education for your chosen field. Those seeds are nurtured by the thoughts you focus on and the actions you take.

Think Daily about your business.

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom.

Insider Secret  - you become what you think about.

Mentoring

January 9th, 2010 No comments

A Mentor can help develop your business plan or go over concepts that you may be stumbling on or want to implement.
A mentor can -
* Set milestones-goals you’re working toward-and dates for reaching them.
* Establish rules to guide your business.
* Track your objectives.
A mentor is someone who you can bounce business ideas around and remind you of important concepts. A mentor is there to to applaud your achievements, but also the first to point out your errors.

Busy or Growing?

November 12th, 2009 No comments

Know the difference between busy and growth.

Busy is when temporary outside circumstances cause you to react to the marketplace, while growing your business is a cause of your actions regardless of marketplace conditions.

Almost every business owner is optimistic and wants to grow. Depending on the type of business and industry you are in you must look at trends from previous quarter sales. You may have to go back several quarters to determine are you in a busy cycle or are you truly growing. Chart out the last 24 months of sales and determine is the chart line in an upward trend, sideways trend or a downward trend.

Ask yourself this question – why did my sales go up?

  • if the answer is outside influences acting positively (one big sale, economic boom, lowering interest rates) you’re probably busy.
  • if the answer is internal influences acting positively (sales training, advertising, diversifying) you’re probably growing.

Knowing the difference will help you make better decisions for the future and viability of your company.

How do you eat an elephant?

September 20th, 2009 No comments

One bite at a time.

That was my question to a client I started working with. This client was overwhelmed with how much he didn’t know about running his business. Sure he made money through the years but now the kids are all grown up and he can really concentrate on his business. Although he has been in business for over 3 decades he was ready to take his company to the next level. The level where he works on his business, not in his business. To this point he was the owner, sales rep, marketing rep, office manager, accounting manager and bill collector. This client realized he can’t do it all and be as successful as he wanted to be. He did the right thing by consulting with a business coach. He’s in the process of learning key strategic objectives and if he just takes small bites and sets short and long term goals that are measurable over time, he can eat an elephant.

Advisory Consulting

June 20th, 2009 No comments

Advisory consulting allows the client to maintain full control of the implementaion process based on the recommendations the advisory consultant has put forth. The role of an advisory consultant is to recognize the needs and the wants of the client.

Scenario – consultant meets the client and discusses the overall issues the client has. Upon interviews with employees and looking at processes the consultant discovers much room for improvement. The consultant then makes recommendations to implement or streamline. Recommendations can include hirings, firings, streamlining existing processes, implementing new processes, training, tracking, recognizing and rewarding.

Fascilitator

June 18th, 2009 No comments

A Fascilitator will open discussions through meetings and activities to find root causes to problems. It is through fascilitating that team building is created.

Operational Consulting

April 22nd, 2009 No comments

Operational consulting is when the consultant remains on hand to assist the client in the implementation process or possibly implements the recommendations for the client.   The role of an operational consultant is to allow the client to make sound decisions while taking a more aggressive approach to implementation of the recommendations. 

Scenario – consultant meets the client and discusses the overall issues the client has. Upon interviews with employees and looking at processes the consultant discovers much room for improvement. The consultant then makes recommendations to implement or streamline. Actions may include and can include hirings, firings, streamlining existing processes, implementing new processes, training, tracking, recognizing and rewarding.