Ron Canelli | Business and Sales Coach

Operational consulting is when the consultant remains on hand to assist the client in the implementation process or possibly implements the recommendations for the client.   The role of an operational consultant is to allow the client to make sound decisions while taking a more aggressive approach to implementation of the recommendations. 

Scenario – consultant meets the client and discusses the overall issues the client has. Upon interviews with employees and looking at processes the consultant discovers much room for improvement. The consultant then makes recommendations to implement or streamline. Actions may include and can include hirings, firings, streamlining existing processes, implementing new processes, training, tracking, recognizing and rewarding.